We're glad to let you know that we offer delivery services to almost every country in the world. To find out the cost of delivery and the services we offer to your country, you can add your postal code in the payment step, and it will show the cost depending your country and city.

If your order hasn't shipped yet, we should be able to update your address, as long as the delivery country/location remains the same. Please contact us urgently at hola@beagoodhuman.mx or to (+52) 33 10 79 33 41 and don't forget to mention your order number and new shipping address.If your order has shipper we might be able to update your address, but this really depends on its status of the delivery and the courier´s availability.

It can take between 1-4 business days (not including weekends and national holidays) for us to prepare a package for delivery. Once your order ships, you will be sent an auto-email containing tracking information. If you haven't received any tracking updates for more than 5 business days, please let us know so that we can look into it and investigate. Please note the investigation to locate a package may take several week. If for any reason it is determined that your package was lost in transit you will be issued a full refund or ship you a new package instead. You can always email us at hola@beagoodhuman.mx

It can take between 1-4 business days (not including weekends and national holidays) for us to prepare a package for international delivery. Once your order ships, you will be sent an auto-email containing tracking information.All our orders can be tracked using the link sent in your shipping confirmation. please note that tracking information can take up to 48 hours to generate. If there has been noupdate on the tracking information for more than 5 business days, please let us know at hola@beagoodhuman.mx so that we can open an investigation with the shipper.

To find out the cost of delivery and the services we offer to your country, you can add your postal code in the payment step, and it will show the costdepending your country and city.

That depends on your shipping country, if you will need to pay duties and taxes you will be able to see all charges automatically at checkout.

The amount of duties & taxes applied depend on the value of the order and the destination country/location. you will be able to see all charges automatically at checkout.

Oh no! but you should know that customs clearance is completely beyond our control, as are any delays resulting from inspections by the customs authorities.Should you have an issue with customs, please contact us at hola@beagoodhuman.mx and we will do everything we can to assist.

We do not offer a direct exchange or refund service, sorry for any inconvenient. For now, we only do exchanges inside of Jalisco State (Mexico). If you have any questionsor concerns, you are always welcome to contact our customer service via: hola@beagoodhuman.mx

We cant say an exact shipping cost, this is 100% customer payment, and you will only know until you place the package in a shipping company. Its important that you share withus the guide number.

Unfortunately we only offer exchanges within Jalisco (Mexico), and we do not offer exchange or return service on any online purchases outside of this State.

We only make exchanges for damage or defects: if you are looking to exchange for the same item, send us an email to hola@beagoodhuman.mx with the purchase number and attached with a clear image of the damage to the garment or product.

We will contact you as soon as possible to resolve your request.

If you are looking to exchange it for another item, let us know in the same email, and we will gladly see the possibility of it

Shipping costs to return your item are your responsibility. Shipping costs are not refundable.

For any further questions, please contact us to:

hola@beagoodhuman.mx